Steve Hacking, Being an Effective Manager, Workshop for developing and mentoring colleagues, Practical Management workshop, focussing on the development and mentoring of others.

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Being an Effective Manager

Led by: Steve Hacking

To book this workshop, please
call us on +44 (0)845 257 0807
or e-mail to:

Who should attend:

Suitable for anyone in a management role (even if they only manage one person) – ideal training for a new manager and a great way for those with some experience of management to refresh and develop their skills


1 Day course


Minimum 4, maximum 20 recommended.


To give practical advice about successfully managing the quality of your team’s work. In particular, the workshop looks in detail at one of the most important and most neglected aspects of management: giving feedback and training on-the-job.

Topics / Content:

Course covers:
- setting the boundaries
- understanding the people who work for you
- how to delegate effectively
- how to check the quality of work done for you
- how to deal with mistakes or poor quality work
- best and worst practice on-the-job training
- understand how to create a learning environment and help your team develop

Prior to training, participants are asked to identify up to five people who have worked for them and who would be prepared to fill in a short, confidential assessment of their management skills. Steve will then compile group and individual results for use in the training session; participants will review their own performance and create a development plan to improve their effectiveness as a manager.


Participants will come away with clear guidelines, new ideas and inspiration about how to manage others more effectively and a plan for putting what they’ve learnt into action.


Total course cost: £3,250 + Vat.

Trainer Background:

Steve Hacking

Steve Hacking developed the “What makes a market leader?” framework in 2003, based on two years of research into what makes organisations successful. It is espoused by long term success stories such as TNT, and more modern ones such as Metro and Innocent. The framework is not high-minded, but is meaningful, practical and has helped many organisations become successful.

Steve speaks, leads discussion groups and runs workshops based around the framework. He has addressed audiences of business leaders and run successful programmes of work for a wide range of companies.

Steve has spent 12 years working with business leaders on market related strategy, including time as founding director of Magellan Ltd and on the management team of the Kalchas Group (both successful strategy firms).

Steve is an engineer by training, with an MA from Cambridge, an MSC from Imperial College and an MBA from Insead. He is currently writing a book and an article to be published by the London Business School on the subject of “What makes a market leader?”.

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